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What Happens If My Song Doesn't Perform Well?

Learn about our performance guarantee, what happens when results fall short, and your options for extensions or refunds.

Updated over a month ago

Our Guarantee

Every campaign includes:

- A 500+ stream minimum

- Playlist pitching to verified curators

- Real listener traffic only (no bots)

- Ongoing support and performance checks

If Results Fall Short

- We monitor every campaign for performance issues

- If your campaign doesn’t meet its guarantee, you qualify for:

- A free extension to keep pushing your song

- Or a store credit refund (you choose)

Why Campaigns May Underperform

- Low production quality or weak intro

- Niche genre with fewer playlist options

- External factors like seasonal drops or competing releases

What We Do

- Re-analyze the campaign

- Adjust your targeting or genre match

- Extend the campaign if needed

- Keep you updated throughout

How to Get Help

Submit a support request with your campaign ID. We’ll review and respond within 48 hours.

You’re always protected — and we’re here to make sure you get what you paid for.

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